NEWS AND UPDATES
DISTANCE LEARNING FREQUENTLY ASKED QUESTIONS
Frequently Asked Questions (FAQs)
  1. Q: How do I access Google Classroom?
    A: There are many ways to access Google Classroom.
    Option 1: Visit https://classroom.google.com and login using your UIC email credentials
    Option 2: If you’re logged in to your UIC email account via GMail using a PC/Mac, click on the waffle icon at the top right corner of the page and look for Classroom.
    Option 3: Search for Google Classroom using your favorite Search Engine.

  2. Q: How do I access Google Meet?
    A: There are many ways to access Google Meet.
    Option 1 – Using your official Google Classroom: Log in to your Google Classroom. On the top corner, you will see a link to your Google Meet Class.
    Option 2 – Creating your own Google Meet session: Visit https://meet.google.com/ and log in using your UIC email credentials.
    Option 3 – Using Google Calendar: Visit https://calendar.google.com/ and log in using your UIC email credentials. Create an event, and click the Add Google Meet video conferencing button.

  3. Q: What should I do if I am unable to join Google Classroom using the code sent by my teacher?
    A: This usually happens when there are multiple Gmail accounts logged in the current browser. Please ensure that you are only logged in your UIC Email. Otherwise, please open a support ticket at https://mis.uic.edu.ph

  4. Q: What should I do if I cannot see my classes in Google Classroom?
    A: Please open a support ticket at https://mis.uic.edu.ph. Please make sure to list down the courses that you need to have, or add a screenshot of your class schedules found in myUIC/LW3.

  5. Q: What do I do if I am unable to log in to myUIC, LW3, UIC Email, Microsoft account, etc.?
    A: You can open a support ticket at https://mis.uic.edu.ph. Please make sure to describe the problem whether you have forgotten your password, or you have encountered an error. Please read and follow the instructions in the form carefully.

  6. Q: I have already sent payment to payments@uic.edu.ph, am I already enrolled?
    A: You have to wait for an email confirming the status of your enrollment. This usually takes 1-2 days (during weekdays) and 3-5 days (during weekends) after you have sent your proof of payment. If you still haven’t received an email confirmation that you are officially enrolled, please contact us at (082) 221-8090, or send us an email at info@uic.edu.ph, or send us a direct message through Facebook at https://www.facebook.com/uicph.

  7. Q: Why don’t I receive any response when I send an email to mis@uic.edu.ph?
    A: We have been receiving a high volume of emails on a daily basis. If your concern is related to any systems or services of the MIS office, please open a support ticket at https://mis.uic.edu.ph. If it is related to the graduate school, please send them an email at dean-graduateschool@uic.edu.ph. If your concern is related to the Basic Education Department, please send an email to bed@uic.edu.ph. For general inquiries, please send an email to info@uic.edu.ph, or send us a direct message through Facebook at https://www.facebook.com/uicph.

  8. Q: How do I contact my College’s Dean?
    A: Each college has its own email address. You can contact them through the following:
    College of Accounting and Business Education (CABE): cabe@uic.edu.ph
    College of Arts and Humanities (CAH): cah@uic.edu.ph
    College of Computer Studies (CCS): ccs@uic.edu.ph
    College of Engineering and Architecture (CEA): cea@uic.edu.ph
    College of Human Environmental Sciences and Food Studies (CHEFS): chefs@uic.edu.ph
    College of Medical and Biological Sciences (CMBS): cmbs@uic.edu.ph
    College of Music (CM): cm@uic.edu.ph
    College of Nursing (CN): cn@uic.edu.ph
    College of Pharmacy and Chemistry (CPC): cpc@uic.edu.ph
    College of Teacher Education (CTE): cte@uic.edu.ph

  9. Q: Who do I contact regarding my concerns about scholarship?
    A: You may email scholarship@uic.edu.ph

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